If you see this status, then all of Amazon’s delivery guarantees and protections apply to the order. On your order status page, you can see a link to the seller page next to “Sold by” under the item title. There are several actions you can take to find out where your package is. What do you do if your Amazon order was not received? You aren’t out of luck. Actions To Take With Amazon Or The Seller Usually you’ll see one of the above statuses on your order status page, and you’ll need to wait for the package to arrive back to the Amazon location to get your refund. ![]() In these situations, the package will be delivered to Amazon and you’d be issued a refund.
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